Thank you for shopping at Peacock Nighties.
We value your trust and ensure that every product is checked carefully before dispatch. Please read our policy carefully before placing your order.
1. No Returns or Exchanges
All sales on https://peacocknighties.com are final.
We do not accept returns or exchanges for reasons such as size, color preference, or change of mind.
Kindly verify your order details carefully before confirming your purchase.
2. No Refunds
We do not offer refunds once an order is placed and payment is successfully completed.
This applies to all items, including those under offers or discounts.
3. Damaged or Wrong Product
If you receive a damaged, defective, or wrong item, you must:
- Record a clear opening/unboxing video of the parcel from the start (before opening the package) showing the shipping label and full unboxing process.
- Send the video and issue details to support@peacocknighties.com within 48 hours of delivery.
Important:
Complaints without a proper opening video will not be accepted under any circumstances.
The video is required to verify and process any replacement requests.
If the issue is found valid after verification, we may offer a replacement or store credit (at our sole discretion).
4. Order Cancellations
Orders cannot be canceled or modified once they are placed.
Please review all product details, size, and address information before checkout.
5. Contact Us
For any queries related to this policy, reach us at:
📧 support@peacocknighties.com
